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Surgery

  • Dec 8, 2025
  • 1 min read

Hey everyone,


On Thursday, Dec 4th, I experienced a sudden fever with severe pain.

I went to the hospital the next morning and after undergoing a bunch of tests, I was told that I had appendicitis!

After waiting about 15 hours and sleeping in a chair, I finally was able to have surgery to remove my appendix on Sunday, Dec 7th.


I am currently at home recovering.


My small team is still working on your orders, but it will still be a few days before I can return to work.


We will likely not be shipping out any orders this weekend or the following weekend due to the holidays.

We will return to our regular shipping schedule in the new year! :)


Thank you so much for your patience and all the kind messages/comments you've left me. It sincerely has meant the world to me.


Sending you so much love,

The Veilsmith (Tris)

 
 

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Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Veil and Visage does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Veil & Visage - Previously Phantomasy © Tris Nielsen 2018-2026

Based in Canada

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