top of page

Almost finished with the move!

3 hours ago
3 min read

Hey everyone! As a lot of you know now, we have moved! We’re finally just getting everything set up in our temporary work area. We only just got our internet the other day and then we finally received the last of our stuff (including our computer desks and other tables) yesterday. There are still a LOT of boxes and things to be moved around/put away.


So now I can finally get back to my computer, which means I will be answering emails shortly. I greatly appreciate your patience as I catch up!

During the move, I caught a head cold, so I’ve been a bit slower than normal.


Temporary computer set up ->


This is our temporary work space, currently set up in our new (old) living room. At the moment we will only be able to accept half the amount of orders that we used to take, so spots will be more limited.


Why is this a temporary work area?


You see… my new work area is going to be going up these stairs here. And if you can’t tell by the photo, these stairs are a little narrow… So we’re going to get someone to come in and lengthen them.

I’m going to be going up and down these steps a lot, so I want to make sure it’s safe to do so.


This room with the stairs is also going to be my office.

And then THIS will be the new Veil & Visage production area.

It doesn’t look like much right now, but I have MANY PLANS for this space that I am very excited for.

This attic is about 460 sq ft with two little windows. I know it doesn’t look like it in the photo, but I can actually stand straight up in that little window nook. (I’m about 5’5-5’6)

It will take a bit of time to complete and I will need to learn new skills to do it, but I’m really looking forward to it.


WHEN WILL I REOPEN?

I’ve been getting a lot of messages asking when I will reopen, and I’m doing my best to get there as fast as my body will allow me to. The other day I lie down on the floor for a short break and found myself not being able to get back up again because my body was so exhausted haha


I hope to reopen in late September or early/mid October.

It just depends on how everything goes.


I also need to organize a new shipping routine, because I now operate from a very small town. I’m no longer in the city, and the closest shipping hubs are almost 2 hours away. I have options here that I will be using, but depending on where you order from, some orders can go out weekly like normal, and others will be going out bi-weekly.


THE HOUSE

For anyone curious and may have missed my previous posts, I recently purchased my first ever home, which is a 121 year old house with all/most of it’s original features.

When I saw this house, I couldn’t stop thinking about it… I had to look further into it, and after a long while later, it was mine.

I’m so happy and am really looking forward to caring for this beautiful home in this lovely town.


As always, if you have any questions, please send us an email, leave me a comment on social media, or join our discord server. :) We'll be more than happy to help!!


Sincerely,

The Veilsmith

(Tris)

 
 

Recent Posts

See All
EVERYTHING CLOSED WHILE WE MOVE!

Hey everyone! I have closed all of my listings temporarily while we pack up the warehouse in August and make our move over to our new location in the neighboring province. :) If there is anything in m

 
 
WE'RE MOVING!

Hey everyone! Phantomasy is moving in August! :) We will be temporarily closing down operations in August so we can pack up our warehouse and have our stuff make a 2 week journey to our new location i

 
 
  • TikTok
  • Instagram
  • Youtube
  • Patreon
  • Facebook
  • Etsy

Contact   |   Shop

Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Veil and Visage does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Veil & Visage - Previously Phantomasy © Tris Nielsen 2018-2026

Based in Canada

bottom of page