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Join date: Nov 14, 2024

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Posts (39)

Sep 24, 2026 ∙ 2 min
UPDATED SHIPPING POLICIES & PROCEDURES
Hello everyone! I've had to make a few changes regarding shipping. All of this information can always be found here: https://www.veilandvisage.com/shipping-and-returns The most important takeaways are: SOME ORDERS (both on here and Etsy) WILL BE DISPATCHED EVERY 2 WEEKS. This will mainly affect those who are outside of Canada or the United States, or if you DO NOT select Canada Post as your shipping method. All Canadian and US orders will be sent regularly every week through Canada post, as...

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Sep 13, 2026 ∙ 3 min
Almost finished with the move!
Hey everyone! As a lot of you know now, we have moved! We’re finally just getting everything set up in our temporary work area. We only just got our internet the other day and then we finally received the last of our stuff (including our computer desks and other tables) yesterday. There are still a LOT of boxes and things to be moved around/put away. So now I can finally get back to my computer, which means I will be answering emails shortly. I greatly appreciate your patience as I catch up!...

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Aug 16, 2026 ∙ 1 min
NEW BUSINESS NAME!
Hello everyone! I'm very excited to share my new business name with you - finally! I have been wanting to change my business name for a long time now, and if you'd like to know why, please watch the video linked below. :) I kindly ask for your patience while I make the switch over to the new name, it may take me a little while to update everything since we are in the process of moving. If there is anything that I've missed, or you notice any broken links, please feel free to send us an email...

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Contact   |   Shop

Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

​

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

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The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

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Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.​

Veil and Visage does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Veil & Visage - Previously Phantomasy © Tris Nielsen 2018-2026

Based in Canada

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